Privacy Policy

1. Introduction

At AfroFusionPlate ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Services").

This Privacy Policy applies to all information collected through our Services, as well as any related services, sales, marketing, or events.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

2.1 Personal Information

When you register for an account, place an order, or interact with our Services, we may collect the following personal information:

• Identity Data: Name, username, date of birth, gender
• Contact Data: Email address, phone number, delivery address
• Financial Data: Payment card details, billing address
• Profile Data: Username and password, dietary preferences, meal preferences, allergies
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system
• Usage Data: Information about how you use our website, products, and services
• Marketing Data: Your preferences in receiving marketing from us

2.2 How We Collect Information

We use different methods to collect data from and about you, including:

3. How We Use Your Information

We use the information we collect about you for various purposes, including:

3.1 Service Provision

• To create and manage your account
• To process and deliver your meal orders
• To provide customer support and respond to your inquiries
• To personalize your experience and meal recommendations

3.2 Communication

• To send you service-related communications (order confirmations, delivery updates)
• To send you marketing communications (with your consent)
• To notify you about changes to our Services or policies

3.3 Business Operations

• To improve our Services, website functionality, and user experience
• To analyze usage patterns and trends
• To detect, prevent, and address technical issues or fraudulent activities
• To comply with legal obligations

4. Information Sharing

We may share your personal information in the following situations:

4.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:

• Payment processors
• Delivery and logistics partners
• Cloud storage providers
• Marketing and analytics providers
• Customer service platforms

4.2 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.3 Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4.4 With Your Consent

We may disclose your personal information for any other purpose with your consent.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

Our security measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Secure network architecture and firewalls
• Employee training on data protection

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Any transmission of personal information is at your own risk.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Services and store certain information.

6.1 Types of Cookies We Use

6.2 Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Services may become inaccessible or not function properly.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of that information in a structured, machine-readable format.

7.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

7.3 Erasure

You have the right to request the deletion of your personal information in certain circumstances.

7.4 Restriction of Processing

You have the right to request that we restrict the processing of your personal information in certain circumstances.

7.5 Objection to Processing

You have the right to object to our processing of your personal information in certain situations, including for direct marketing purposes.

7.6 Withdrawal of Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

8. Data Retention

We will only retain your personal information for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal information, and whether we can achieve those purposes through other means.

In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

If we become aware that we have collected personal information from children under 18 without verification of parental consent, we take steps to remove that information from our servers.

10. Third-Party Links

Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We will let you know via email and/or a prominent notice on our Services, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: